*Note, between each different attempt I uninstalled the device (with remove drivers box checked) and uninstalled the program in the program manager. I am also guessing that because there have been other help topics, with different machines and dongles that the problem is laying within Vista. Please advise me how to sucessfully install this device I have followed the advice of any windows responses in the It sit tell the device turns off discovery) will appear. Still when clicking add device, a window with no devices (even after letting I updated my bios, chipset, video, sound, and pretty much all the drivers including dell bluetooth drivers that they had to offer. (This was bought directly from Dell, and I am the original end user.)Īfter this post I have been to dell. Went to microsoft support - it told me there was a problem I have used the command prompt to: sfc /scannow I have tried disabling and enabling in services. Tried to removing bluetooth from registry as explained in Click add device, same window with no action. Specified the downloaded folder from IOGear. Updated device drivers by using “let windows go to the internet.”ĭownloaded current drivers from IOGear. Uninstalled and removed drivers after each attempt at installing. When done click add device, still the same window with the appearing hyperlink. Hyperlink that brings you to a help screen on how to pair devices will appear after a few seconds. When clicking add device - window pops up, with no devices. Insert Dongle, Plug and play discovers and installs. These are the steps that I have taken so far: That is Running XP, and had my devices paired in about 15 minutes. I know it is not the dongle, because I inserted in a computer When the bubble pops up in the system tray “click here to allow.” Nothing happens and the phone says that Dell Laptop rejected the pair. oddly, the computer does not discover the phone. T-Mobile / HTC mytouch -Android Smart Phone I have tried to pair the following devices, to find none Windows Vista Home Basic Service Pack 2 BIOS A17 I have installed an IOGear GBU421 bluetooth dongle into multiple USB ports on the following system:ĭell Inspiron E1505 /I6400 Intel Duo T2350 ea. Am having a problem with Vista discovering any bluetooth devices.

Iogear bluetooth software gbu421